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Privacy Policy

Last updated: 7 August 2026

1. Introduction

FourSix Services Limited ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

FourSix Services Limited
Registered in England and Wales

Company Number: 17144643

Registered Office:
The Practice
2 New Street
Ledbury
Herefordshire
HR8 2DX

Email: info@foursixservices.co.uk

Information Commissioner's Office (ICO) Registration Number: ZC213521

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2. What information we collect

We only collect personal information that is necessary for operating our business and responding to enquiries.

This may include:

  • Your name

  • Your email address

  • Information you provide within your enquiry

  • Information you provide during discussions about potential or existing projects

  • Client contact information necessary for delivering our services

  • Financial information required for quotations, invoicing and accounting purposes

Our website does not require you to create an account.

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3. How we collect your information

We collect personal information when you:

  • Submit an enquiry through our website

  • Contact us by email

  • Contact us by telephone

  • Engage us to provide consultancy services

  • Correspond with us during the course of providing our services

Our website also collects limited technical information through Squarespace's built-in website analytics to help us understand how visitors use our website.

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4. How we use your information

We use your personal information to:

  • Respond to enquiries

  • Communicate with prospective and existing clients

  • Prepare proposals and quotations

  • Deliver consultancy and operational improvement services

  • Manage projects and client relationships

  • Raise invoices and maintain financial records

  • Comply with legal and regulatory obligations

  • Improve our website through anonymous website analytics

We do not sell, rent or trade your personal information.

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5. Our lawful basis for processing

We process personal information under one or more of the following lawful bases:

  • To take steps before entering into a contract or to perform our contract with you.

  • For our legitimate interests in operating and improving our business while respecting your rights and freedoms.

  • To comply with our legal obligations, including accounting and taxation requirements.

  • Where you have given consent, where consent is the appropriate lawful basis.

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6. Marketing

We do not currently send marketing emails or postal marketing communications.

We may share business updates, articles and professional insights through our LinkedIn page. Interactions with LinkedIn are subject to LinkedIn's own Privacy Policy.

If we introduce marketing communications in the future, we will do so in accordance with applicable UK data protection and electronic marketing legislation. Where required, we will obtain your consent before sending marketing emails, and you will always have the opportunity to opt out.

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7. Cookies and website analytics

Our website is hosted by Squarespace.

Squarespace uses cookies that are necessary for the operation and security of the website. Where optional analytics or other non-essential cookies are used, visitors are able to manage their cookie preferences using our cookie consent banner.

For more information about the cookies used on this website, please refer to our Cookie Policy.

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8. Sharing your information

We only share personal information where it is necessary to operate our business or where required by law.

Our trusted service providers include:

  • Squarespace (website hosting)

  • Microsoft 365 (email and business productivity)

  • FreeAgent (accounting and invoicing)

These providers process information securely to enable us to deliver our services.

We may also disclose information where required by law or to protect our legal rights.

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9. International transfers

Some of the service providers we use, such as Microsoft and Squarespace, may process or store personal information outside the United Kingdom.

Where this occurs, those providers use recognised safeguards and transfer mechanisms in accordance with applicable UK data protection legislation to protect personal information.

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10. How long we keep information

We only retain personal information for as long as it is necessary.

Retention periods vary depending on the purpose for which the information was collected and our legal obligations.

For example:

  • Enquiries that do not result in work are retained only for as long as reasonably necessary.

  • Client records and financial information are retained for the periods required under UK tax and accounting legislation.

When information is no longer required, it is securely deleted or destroyed.

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11. Keeping your information secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These measures include:

  • Secure Microsoft 365 business systems

  • Password-protected devices and accounts

  • Access controls

  • Secure website hosting through Squarespace

  • Appropriate backup and security practices

Whilst we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

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12. Your rights

Under UK data protection law you have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where applicable.

  • Request restriction of processing.

  • Object to processing based on legitimate interests.

  • Request portability of your information where applicable.

  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

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13. Contact us

If you have any questions about this Privacy Policy or the way we process your personal information, please contact:

FourSix Services Limited

Email: info@foursixservices.co.uk

Registered Office:

The Practice
2 New Street
Ledbury
Herefordshire
HR8 2DX

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14. Complaints

If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can work to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

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15. Changes to this Privacy Policy ‍

We may update this Privacy Policy from time to time to reflect changes to our business, our services or legal requirements. ‍

The latest version will always be published on this website. The "Last updated" date at the top of this page indicates when this Privacy Policy was most recently revised.

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